Technical Support - Corporate Network Business Division

Description

Business Overview

About Rakuten / Business

We belong to Rakuten Group, Inc. and are entrusted with Rakuten Mobile operations.

This division has entered the carrier business with innovative technology and advancedness, and continues to take on the challenge of providing attractive services.

Department Overview

We provide mobile communication services for corporations. We create mobile services for corporations, starting with strategy planning based on market research, and then proceeding through service planning, product planning, communication system development, and supply chain construction. We manage the entire process of delivering these services, which we have devised ourselves, to our customers through marketing, advertising, sales strategy planning and sales promotion, sales channel construction, etc.

Position : Why We Hire

Recruitment background

We are planning to increase the number of employees to strengthen our system in order to expand our business.

Position Details

The successful candidate will be responsible for technical support and implementation support for services ranging from general mobile voice / data lines for corporate customers to corporate products and services that are unique to Rakuten Mobile and a combination of third-party services and corporate services of Rakuten Group companies.

• The role will be to provide technical support and implementation support for services ranging from corporate mobile voice / data lines to corporate products and services unique to Rakuten Mobile, as well as third-party services and corporate services of Rakuten Group companies.
• We are looking for people who want to create new services that do not exist in existing carriers, and who want to create services that are unique to Rakuten and only Rakuten.

Specifically

Security (MDM, Antivirus App), Groupware (MS365, GWS), BizChat, Web Phonebook, etc.

Mandatory Qualifications :

Or, at least 3 years of experience in implementation system and implementation support related to services

Desired Qualifications :

business #customersupport #developmentsupport #operationdiv #RakutenMobile

Languages :

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)