Travel Consultant - Japanese-English Speaker!

You will have the unique responsibility of managing inquiries from Japanese-English clients via email and phone calls, primarily within the B2B sector. While the majority of your interactions will be with Japanese-English clients, you'll also have the opportunity to engage with foreign clients. This makes proficiency in English communication an essential requirement for this role.

Description

• Manage inquiries from Japanese-Englishclients via email, phone calls, and in-person meetings, ensuring exceptional service at every touchpoint.
• Build and maintain strong relationships with clients, understanding their travel preferences and requirements to provide personalized recommendations and solutions.
• Stay updated on industry trends, travel regulations, and destination information to offer informed advice and support.
• Collaborate with team members to optimize travel itineraries, resolve issues, and exceed client expectations.
• Assist with administrative tasks such as processing payments, issuing tickets, and preparing travel documents accurately and efficiently.
• Proactively follow up with clients post-travel to gather feedback, address any concerns, and foster long-term loyalty and satisfaction.

Profile

Job Offer

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698. 企業について

Global travel company. 英語能力 日本語能力 年収