Account Manager

Description

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq : NWS, NWSA; ASX : NWS, NWSLV).

Role Overview :

This role is pivotal in selling and retaining business across diverse markets, including Financial, Corporates, Government, and Academic sectors, with a focus on Risk & Compliance, Factiva and Newswires functions and solutions.

Key Responsibilities :

Generate new revenue streams through sales of products and services tailored to our prospects’ business needs.

Retain Dow Jones contract revenue and ensure our products and services meet customers' business needs.

Maintain high levels of customer satisfaction through regular communication and building strong relationships.

Develop and execute a plan for managing account renewals, ensuring timely communication and fulfilment of contractual obligations.

Oversee all aspects of account management, including understanding client businesses, resolving issues promptly, and keeping abreast of competitor solutions.

Identify opportunities for increasing revenue within accounts through up-selling and cross-selling initiatives.

Manage sales forecasts and pipelines to ensure clear reporting of renewals, sales opportunities, and associated revenue and timelines.

Skills & Experience :

Native level Japanese and business level English.

Strong initiative and self-motivation, with the ability to thrive both independently and in a team environment.

Exceptional relationship-building, negotiation, and closing skills.

Proven success in selling business news and information to corporate or financial clients would be beneficial.

Understanding of internet and intranet applications, emerging web technologies, and industry trends.

Strong business acumen to identify potential opportunities and effectively communicate the benefits of Dow Jones products with customers and prospects.

Knowledge of the Risk & Compliance markets would be an advantage.

APAC Benefits :

Hybrid Work Environment

Comprehensive Insurance & Retirement plans

Paid Time Off and Leave

Generous Parental Leave Benefits

Education Benefits

Family Care Benefits

Career Growth Programs

Access to Dow Jones Products

Employee Referral Program

Employee Well-being Support & Fitness Programs

Reasonable accommodation : Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO / Disabled / Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and / or interview process.