Sr. Manager Consulting Service(Evergreen)

Position Overview

The Autodesk Consulting team is seeking a talented and dynamic leader to manage a key consulting team in Japan. As an important member of the Management team within our Enterprise Customer Success organization, the successful candidate is a leader who is equally comfortable articulating the vision of success to our customers while energizing a team of highly skilled professionals who are helping to redefine their customer’s business. The  Senior Manager, Consulting Services  will have direct involvement in shaping how we deliver services as well as interface with other thought leaders within Autodesk and beyond. This position is based in Tokyo, Japan. As a global leader in design, engineering, construction, and entertainment software, Autodesk helps people imagine, design, and create a better world. Autodesk accelerates better design through an unparalleled depth of experience and a broad portfolio of software to give customers the power to solve their design, business, and environmental challenges. In addition to designers, architects, engineers, contractors, and media and entertainment professionals, Autodesk helps students, educators, and casual creators unlock their creative ideas through user-friendly applications.

Responsibilities

Directly manage a team of highly capable consultants working in the Japan market with while meeting key KPIs

Demonstrate excellence in strategic thinking, business process optimization, and engagement planning

Work collaboratively with other functions to drive bookings (sales function) and customer success (customer success management function)

Become a trusted business partner to customers as well as across Autodesk for professional services

Manage execution excellence – e.g. proactively manage engagement schedules and staffing plans, prepare, review, and manage deliverables to the customer, etc

Develop best in-class consultants through coaching and development / training plans based on current and anticipated demand in skills and individual’s career growth aspirations

Ensure that team members perform to the highest level of quality and professionalism

Minimum Qualifications

Demonstrated strong leadership, taking initiative and ability to drive decisions and get closure on recommendations and issues

Must have at least seven (7) years of hands-on experience in either the Manufacturing or AEC industries, with a clear understanding of the business processes in that industry3 years’ experience of managing a team

Proven ability to work with diversified technical, sales, and project management teams

Must have a working knowledge of software development lifecycle processes and how to operate under structured project management

Must possess good written and oral communication skills

Ability to travel up to 30% of the time, including international travel

Fluency in Japanese with an intermediate level of English required

Bachelor of Science degree in Engineering, Architecture, Construction Management, or similar related degree

Preferred Qualifications

Experience in growing a team in a changing environment

Exceptional ability in translating business challenges and goals into solutions

Strong knowledge engineering industry practices and processes, or of architecture, or construction

Advanced experience in either development or enabling BIM workflow process between architects, engineers, and contractors

Experience using MFG or AEC products such as BIM 360 / ACC, Revit, Inventor or PLM systems

Master’s degree preferred