Workforce Services (Data Entry Specialist)

Description

Purpose & Scope】

• The Workforce Service Data Specialist is responsible for working in a fast-paced environment, ensuring high quality and consistent execution of end-to-end workforce services whilst providing a highly positive employee experience.
• The Workforce Services Specialist will play an important role as Astellas continues to grow and expand into new markets and will be responsible for the end-to-end employee life cycle in 50+ countries.
• The role will report to the Workforce Service Lead, Japan and will work closely with the People Services team, across the broader HR function and directly with the business.
• The role is a SME contributor to the continuous improvement of how Astellas provides HR services to our managers and employees.

Essential Job Responsibilities】

Key Accountabilities :

Key Deliverables :

o Ensure the accurate and timely processing of global payrolls by working with third party vendors (in line with agreed service level agreements and internal performance measures).

o Work closely with peers and Workforce Services Team Lead – to escalate and raise risks and themes that may need to be discussed or remedied at a Leadership level.

o Own the HR processes, relevant input and output documentation and supporting tools for the delivery of all in-scope services.

o Create and maintain manual employee and position databases to inform the execution of Payroll by third party payroll providers and satisfy relevant reporting requirements.

o Ensure that all HR and employee questions are dealt with in line with the agreed SLA’s and drive a highly positive experience for all end users.

o Administer relevant systems – ensuring that data is recorded accurately and pay queries are resolved in a timely manner.

o Represent Workforce Services as a SME on projects which look to drive change to the ways of working in Astellas.

o Input on the impact of change on our ability to deliver HR Services.

o Identify and promote opportunities for continuous improvement.

Ways of Working :

Qualifications】

Required＞

Preferred＞