Manager, Worldwide Support

The Opportunity

Do you have a passion for leading technical experts to support critical customers, drive technology improvements and mentor future technical leaders? At Nutanix you will play an active role in defining strategy, driving decisions, and managing goals. You will be collaborating with teams across the company to provide world-class support to our fast-growing customer base. Nutanix (NTNX) is looking for a motivated and results-oriented Manager, Worldwide Support. You will play an integral role in partnering with local and global support management as well as sales, field, and engineering teams to ensure the success of our customers and drive continual product improvement. About the Team Meet Hiring Manager, Masaya Takase! Director, Worldwide Support, Nutanix Japan :

• I have been in the IT industry for 25 years. Previously worked at Citrix as a Technical Support Director in Japan.
• I joined Nutanix because it is a great solution and customer-oriented company.
• My family consists of my wife, twin daughters and a rabbit (Netherland Dwarf!).
• My hobby is watching baseball games with my family and we support the LA Angels in MLB.
• Looking forward to working with you closely.

What The Team Says

Your Role

What You Will Bring

How We Work  This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 2 - 3 days per week, however certain roles and / or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.