Manager, DMO Partnership

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences .

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values :

Customer First

Push Boundaries

Critical Thinking

Build for Scale

Less is More

Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

Job Summary :

At Klook, we're on a mission to connect travelers with the best experiences worldwide. As a Sales Manager in the Destination Partnership team for Japan, you'll play a pivotal role in driving our business goals by strategizing, planning, and executing partnerships with Destination Marketing Organizations (DMOs) in the region. You'll be responsible for all aspects of the partnership cycle, from initial contact to execution, ensuring high-quality delivery and fostering long-term relationships.

Key Responsibilities :

Identify and pursue partnership opportunities with DMOs / Local governments in Japan.

Partnerships typically include sharing :

Influencing DMOs planning with data and insights

Support DMOs in digitalizing the travel industry especially the public attractions (museums, parks, castles, and shrines …etc).

Marketing campaigns in overseas markets to promote the destinations

Build rapport and deep understanding of partners' objectives, challenges, and opportunities.

Prepare and deliver compelling pitches tailored to each partner.

Collaborate with internal teams to prepare proposals and ensure high quality execution.

Negotiate with partners to maximize Klook's interests while maintaining strong relationships.

Provide regular reporting and analysis to partners on partnership results.

Stay informed about industry trends and developments to capitalize on opportunities and mitigate threats.

Network within the industry to build relationships and stay abreast of developments.

Develop leadership within the industry and represent Klook at events (for Senior Manager level).

Qualifications :

4+ years of experience in sales, account management, or business development, with at least 1 year in the travel industry. Knowledge of DMOs and experience of working with DMOs are plus.

Fluency in Japanese at a business level in conversation and writing is required. Fluency in English is a must for communication with Klook.

Experience in marketing and project management skills is a plus but not required.

Excellent written and verbal communication skills, with the ability to engage with senior management.

Self-motivated, proactive, and goal-oriented.

Comfortable working with diverse teams and cultures.

Startup mentality with a collaborative and entrepreneurial attitude.

Willingness to travel up to 20-30% of the time.

This role offers an exciting opportunity to shape the future of travel in Japan. If you're passionate about travel and sales, we'd love to hear from you. Apply now to join our dynamic team at Klook!

If you are interested in this position, please submit your resume and cover letter to [XXXXXXXXXXXXXXX]. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Job Summary

DMOとのパートナーシップ戦略、計画、実行をリードしていただくポジションです。パートナーシップサイクルの全過程を担当いただき、お客さまに喜んでいただけるような商品の開発と、そのための長期的なパートナシップ関係構築を目指していただきます。

Key Responsibilities

DMOの計画策定への影響力の向上

DX化をDMOと協同してサポート

Klookを代表してイベントへの参加・登壇

Qualifications

4年以上の経験があり、そのうち1年以上は旅行業界での実務経験のある方。DMO（観光局）に関する知識と協業経験がある方、歓迎します。

20-30%程度の出張勤務に意欲のある方