EC director-D2C Fulfillment Section, Account Innovation Office

Description

Business Overview

Marketplace business is the development of Rakuten Ichiba, Rakuten's founding business.

Since its founding in 1997, Rakuten Ichiba has embodied Rakuten's mission of "empowering people and society through innovation," and has delivered the joy of shopping to users across Japan by creating a system that allows those who are good at business to easily open a store, transcending the limits of the marketplace. We have been delivering the joy of shopping to users all over Japan.

Department Overview

D2C Fulfillment Section promotes the expansion of our national clients' EC businesses through our one-stop service to operate official brand stores on their behalf. Specifically, we provide a full range of services from website creation, planning and execution of sales plans, logistics, and customer support.

As a director of an official brand store, we supervise the creative of famous brands. The job is rewarding in that it is not the end of the creative process, but a tangible return in the form of sales and conversion rates, that I am involved not only in production but also in sales promotion and planning, and that I have the creativity to search for the best solution together with the client because the client expects me to be a "professional EC site developer. This is a challenging and rewarding job.

Position : Why We Hire

In the five years of service, we have grown by double digits each year and our headcount has increased tenfold, from 3 to 31 people. However, considering the number of inquiries we are currently receiving and the potential demand, we have only just taken our first step as a business.

We will further expand our investment in recruitment, system development, etc. to increase the number of stores in order to provide competitive national clients' products to a wide range of customers through our official brand stores.

Position Details

Responsible for directing various productions related to the construction and operation of the national client's official store on Rakuten Ichiba.

Role Expectations

• We will build the official store from the point of view of a web production director / designer.
• We communicate with the client to create the best creative for the client, not just the best common denominator, but the best creative for the client to expand sales on Rakuten Market and the world view of the brand that the client wants to express.

This is a challenging job that allows you to send out your creativity in the "Rakuten Ichiba" where many people gather, and it is actually a valuable position within the Rakuten Group to be directly involved in the creation of e-commerce sites.

Examples of work

Work Environment

There are three teams : 9 store managers (ECS), 16 EC directors (ECD), and 5 QS (quality improvement).

70% of our employees are mid-career hires, and the average age of our employees is in their late 30s (we have a wide range of ages from 20s~50s).

Although there is a wide range of backgrounds, those with a background in EC are active in the company.

Mandatory Qualifications :

Desired Qualifications :

Others Information :

Additional information on Location

Rakuten Crimson House

1-14-1 Tamagawa, Setagaya-ku, Tokyo

Additional information on English Qualification

TOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country

If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.

creative #director #projectmanager #commerce #RakutenIchiba

Languages :

Japanese (Overall - 4 - Fluent)